Spinnaker Watches Reviews

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Yes, you can return your purchase within 30 days of delivery as long as it is unworn, unused, in an original and resalable condition, and in its original packaging. To initiate a return, please contact customer support at support@spinnaker-watches.com. You will be issued a return authorization number that must be included in the returned shipment.

Spinnaker Watches accepts secure payments via credit cards, debit cards, and PayPal.

Orders are processed and shipped within 3 business days (excluding weekends and holidays). If you placed your order on a weekend or holiday, it will be processed on the next business day.

Yes, Spinnaker Watches offer free worldwide shipping for all orders.

For shipments to the UK, the price calculated at checkout includes 20% VAT that will be remitted to HRMC upon shipment of the order. For shipments outside of the UK, the price on the website does not include local tax, VAT, import fees, or other shipment clearance costs which may apply depending on your location. These charges must be paid by the customer.

Spinnaker-watches.com offers a wide range of products. The Hull Chronograph series, available in colors like Shire Green, Sky Blue, and Burnt Maroon, is priced at $235.00 USD. The Bradner Automatic watch in Black is available for $285.00 USD. The Dumas GMT Automatic in Navy Black and the Boettger Automatic in Forest Shadow are higher-end models priced at $550.00 USD and $690.00 USD respectively. The Dumas Automatic series, available in colors like Sandblast, Chalk Grey, Soda Blue, Hornet Yellow, Regatta White, and Harbour Blue, is priced at $400.00 USD. The Spence 300 Automatic series, available in colors like Crimson Red, Sea Green, Indigo Blue, and Pitch Black, is priced at $650.00 USD. The Hull Diver Automatic series, available in colors like Patriot Blue, Harvest Brown, Ombre Red, Liberty Blue, and Deep Grey, is priced at $445.00 USD. The Hass Automatic series, available in Azure Blue and Safety Yellow, is also priced at $445.00 USD. The Piccard Automatic series, available in Volcano Black, Dark Cerulean, and Hunter Green, is priced at $550.00 USD. The Cahill 300 Automatic watch in Carbon is priced at $325.00 USD. These are some of the popular products available on the website.

Spinnaker Watches has a 30-day return policy. If a customer is unhappy with their purchase, they can return it within 30 days of delivery. The purchased Spinnaker must be unworn & unused, in an original and resalable condition with any tamper-evident label still attached, and in its original packaging supplied with the purchase. To return an item, customers need to contact the Customer Support Team at info@spinnaker-watches.com. A representative will respond to the request within 1-2 business days with instructions on how to return the watch. A return authorization number will be issued which must be enclosed within the shipment that will be sent back. If the shipment is returned without a return authorization number, it will not be accepted and processed. Spinnaker does not take responsibility for the loss of any items lost during the return shipping and will not bear the cost of the return shipment unless the customer has been sent an incorrect or defective product. All watches are returned to their warehouse in Hong Kong.

As for the shipping policy, all orders placed on the Spinnaker Watches website are processed & shipped within 3 business days (excluding weekends and holidays). If an order is placed during the weekends or holidays, it will be processed within the next business day. Spinnaker offers FREE worldwide express shipping for orders placed on their website. All orders are shipped via FedEx and take an average of 5-10 business days (not including weekends and public holidays) to be received once dispatched from their warehouse. As of 1st March 2024, all shipments to the US are now sent via FedEx. For any orders placed before this date and have chosen to have the order shipped via the Standard Shipping option, these orders will take between 15-20 business days to receive once shipped. The duration of delivery provided above is an estimate only based on their experience with the courier. Delivery time may vary in cases of situations beyond the control of the courier (e.g. Extended customs clearance, severe weather conditions, government lockdown, movement restriction policies, strikes, riots, etc). Customers are advised to monitor their shipment status regularly via the tracking link that is provided to them via email. Due to logistics and other operational needs, Spinnaker reserves the right to split the order without prior notification. For shipments to the US, any order below the value of US$800 is not taxed. Orders valued higher than this will be taxed by the customs of the US and are not covered by their free shipping services. For Shipments to the UK, the price calculated upon checkout includes the VAT that will be remitted to HMRC upon shipment of the order. For all other countries not mentioned above, be advised that the prices on their website are non-inclusive of local tax, VAT, import fees or other shipment clearance costs which may apply depending on where you are. Any charges applied upon import are the customer's responsibility and must be paid by the customer. Refused & return to sender packages that are not received due to negligence on the part of the recipient due to the following reasons; Incorrect & invalid shipping information (e.g wrong delivery address, wrong contact number) Refusal to pay import duties when requested by customs Refusal to provide local customs assistance in providing information Refusal to collect shipment at designated collection points (for addresses where couriers cannot redeliver to) These are refunded only once when the shipment is received back in their warehouse, less the cost of shipping to and from the destination country, as well as any applicable duties and taxes.